Last Updated: 3/12/2023
We aim to minimize how much personal information we collect from users when they use the Services. We collect the personal information that you voluntarily provide to us (e.g. email addresses you give us to subscribe to our newsletters), but most of our data collection is limited to the types of data which do not identify you personally but may uniquely identify the device you are using to access the Services. In some countries, these types of data may be considered as personal information.
Our primary goal in gathering your data is to provide and constantly improve the Services and ensure your satisfaction while using them. To achieve this, we employ different methods to gather your personal information. Below is an overview of how we collect and use your data.
1.1 When you log in:
Depending on your settings, we may send you email or push notifications for content updates, such as quizzes. You can decide to stop getting our notifications or emails by updating your settings.
1.2 When you create a User Profile:
If you create quizzes or other content visible to other users, your User Profile information may be displayed alongside your content to indicate that you are the author.
For more information on how we handle User Content please refer to Section 5 (USER-GENERATED CONTENT) of our Terms and Сonditions.
1.3 When you interact with other users via the Services:
1.4 When you contact our customer support or report content:
We use our users' log data to operate the Websites, diagnoze technical issues, improve our Websites' content, personalize your experience, develop new features and services associated with our Websites.
2.2 Device data. In addition to log data, we collect information about the device you're using the Services on, including type of device, settings, unique device identifiers, language, time zone and crash data. Whether we collect some or all of this information often depends on what type of device you're using, its settings and operating system. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
We use your device data to provide the Services to you, optimize them for the device you're using, save and restore your progress, provide you with prompt and effective support, improve and optimize our products, and take the most effective and relevant measures in case any technical issues occur.
When you use our Apps, we also automatically record non-personal ad identifiers associated with your device, such as the Apple Identifier for Advertising (IDFA) or the Google Advertising ID (AAID).
This information allows our third party advertising partners to provide you ads related to your interests and measure the effectiveness of ad campaigns.
2.3 Gameplay logs. We also collect and store information about your direct interactions with the Services ("gameplay logs"), such as your progress, interactions with in-game events, answer history, score and in-game currency balance, history of your purchases.
We use your gameplay logs to show your progress, game history and achievements to you, arrange competitions and leaderboards, improve and optimize our products, ensure your and other users' safety and recommend you relevant content.
3.1 Non-financial information about your purchases of items related to our Services via digital distribution platforms. We may collect non-financial purchase information from digital distribution platforms (e.g. App Store or Google Play), such as the names of the bonuses you purchased so we can add them to your account in the Services. We do not have access to any of your billing information.
3.2 Some of your social networking service account information when you link such accounts to our Services. When you link your social networking service account to our Services, we may import certain information from your profile, including your name, age, avatar, and location. The specific types of information that will be imported are displayed in an authorization window you will see prior to linking your social networking service account to our Services. We may use this information to fill in your User Profile or connect you with your social networking service friends who also use the Services.
The Services are intended for adults and we do not knowingly collect personal information from children. Based on the country of your residence, "Children" are defined as follows:
If you are under the minimum legal age required in your country of residence, please do not send any information about yourself to us.
In the event that we learn that we have collected personal information from a user under minimum legal age in their country of residence, we will delete that information as quickly as possible and discontinue their account (for US residents, to the extent required by COPPA). If you believe that we might have collected any information about a child under the relevant age in their country of residence, please contact us.
We keep your information only as long as we need it to provide the Services to you and fulfill the purposes described in this Policy, or until your account is deleted - whichever comes first. This is also the case for anyone that we share your information with and who carries out services on our behalf.
When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or anonymize it so that we can't identify you.
We categorize data into three types based on how we retain and manage it:
1. User-controlled data This category refers to the data that you, as a user, have direct control over within your account. We'll keep this data until you remove it. For example, you can:
2. Time-limited data
This category refers to the data that we retain for a specific period of time, based on its purpose. After this period, the data is automatically deleted or anonymized. For example:
3. Extended retention data
This category refers to the data that we keep for longer periods due to specific legal or business requirements, for example:
We recognize the importance of privacy and understand that different regions may have specific legal requirements. Therefore, we will do our best to honor and respect your rights as mandated by the privacy laws applicable to your location worldwide.
This section outlines the various rights you have in relation to your personal information and provides instructions on how to exercise these rights. We encourage you to carefully review this section to understand your rights and how we can assist you in exercising them.
Our goal is to give you simple and meaningful choices regarding your information. If you have an account in our Services, you have certain rights concerning your personal information. These rights include:
To initiate the deletion of your account, open the QuizzLand app and go to Menu > Privacy > Account settings > Delete account
If you don't have the app installed on your device, you still can send us an account deletion request. Please contact us via this form and start your message with "DELETE_ACCOUNT" so we can quickly track and process your request.
To request a copy of personal information we have about you, open the QuizzLand app and go to Menu > Privacy > Account settings > Request user data
To revoke the consent to the processing of the personal data you have provided, open the QuizzLand app and go to Menu > Privacy > Account settings > Revoke consent
In addition to the rights mentioned above, we offer some choices to control cookies that you can learn more about in our Cookies Policy.
If you have questions or concerns about the rights and choices mentioned above or you would like to exercise any of them, please contact us via this form or any other option listed in the CONTACT US section. You can also contact our Data Protection Officer at firstname.lastname@example.org.
When you delete your account, we start a standardized process to ensure safe and complete removal or anonymization. Once you delete your personal information, we immediately start removing it from the Services and stop using it for personalization.
Then we begin a process to safely and completely delete it from our storage systems, which typically takes up to 3 months, including a 7-day recovery period in case of accidental deletion.
Our storage systems have detailed deletion processes, which can sometimes take longer due to safety checks or delays for recovery from mistakes. We also use encrypted backup storage for disaster recovery, where data can remain for up to 6 months.
All deletion processes are completely automated, which allows for a consistent and efficient execution of data deletion, minimizing human error, and ensuring that data privacy standards are maintained.
Routine maintenance, unexpected outages, bugs, or protocol failures may cause delays in deletion. We have systems to detect and remediate such issues.
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA). This section outlines those rights and how you can exercise them:
We will respond to your request in accordance with applicable data protection laws.
Please note that certain limitations and exceptions may apply to these rights, and we may need to verify your identity before processing your request.
Our Services are provided worldwide. By using our Services, you authorize us to transfer, store and process your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protection measures and the rights of authorities to access your information in these countries may not be the same as in your home country.
We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, whom we share your information with, so we can provide your experience with the Services, make sure our customization is effective and comply with laws that apply to us. For more information about the third-party companies we collaborate with, please see our Third Parties document. We share your information with:
Please remember that when you submit User Content to the Services, it is accessible to anyone on the Internet. Please avoid submitting any content that is private or confidential, or any content that you do not want to be used and viewed by others. You are solely responsible for any legal or other repercussions that occur as a result of your content, and we do not assume any responsibility or liability which may arise from your User Content. For more detailed information on how we handle User Content, please refer to our Terms and Conditions.
Our goal is to protect your personal information from unauthorized access and disclosure, accidental or unlawful destruction, loss or alteration. We employ appropriate organizational and technical security measures that are available to us to safeguard personal information.
We restrict access to personal information to our authorized personnel, employees, service providers, and agents who need that information in order to operate, innovate, and deliver our services. Such access is granted on a need-to-know basis and is subject to strict confidentiality obligations.
We employ various technical means to ensure data security. This includes, but is not limited to, the use of encryption, two-factor authentication, firewalls, intrusion detection systems, and other protective measures. For example, when you use our Websites, we encrypt the information in transit using industry-standard Transport Layer Security (TLS) encryption technology.
While we strive to secure your personal information, your active participation is vital. It's crucial to protect your login credentials, for example by enabling two-factor authentication. We urge you to stay informed about security best practices and exercise caution when sharing personal information, particularly in public domains. We also recommend avoiding sharing your game-related files online, as they may contain sensitive data. Stay informed about security best practices and promptly report any suspicious activities via any option listed in the CONTACT US section.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.
Additionally, you can contact our designated Data Protection Officer ("DPO") at email@example.com